Developing Exemplary Performance One Person at a Time by Michael Sabbag

By Michael Sabbag

Why is it that a few staff, despite their powerful talents and data base, nonetheless underperform? the reply could lie in different root explanations within the office: the surroundings or tradition, the to be had instruments and assets or a scarcity of structures or techniques.

Isolating a root cause-and its corresponding functionality chance- is step one in supporting an worker advance and develop. purely then can a distinct resolution, no matter if a task redecorate or one-on-one training or education, be pointed out and utilized in order that members can in attaining height functionality. Developing Exemplary functionality One individual at a Time lays out an easy strategy to spot the "right" functionality focus-one exemplary power that may be leveraged and one "expandable" power with improvement potential-and flip it into effects that help an organization's total procedure and good fortune.

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Step 4 of the model is unique and customized. Unfortunately, this fourth step of the model is often overlooked by leaders involved in developing their employees. As I have seen time and again, many organizations and organizational leaders fail to close the circle of performance development: they set their employees up with training or resources or solutions intended to increase performance (step 3) but then don’t check in to see how things are going. Yet, if employees are not engaged by their leaders to evaluate how the performance development process is going, they will take this as a THE EXEMPLARY PERFORMANCE MODEL EXPLAINED WHAT’S THE DIFFERENCE BETWEEN A JOB DESCRIPTION AND A JOB PROFILE?

PERFORMANCE DEVELOPMENT IS A JOINT PROCESS It’s often easiest to blame the employee for lagging performance, as shown by the story of my work at the drugstore. 7 Sometimes, for example, employees don’t have the information they need to perform well. Although the employee is responsible for requesting this information, you are equally responsible for supplying it or for helping the employee gain access to it. Once you realize the degree to which you play a role in your employees’ development, you will be in a better position to create effective action plans because you will understand what your own role is in developing performance.

Leveraging an employee’s exemplary strength can occur in a variety of forms. For example, you might create an action plan to: ■ Share the employee’s expertise with the rest of the team through training or mentoring led by that employee ■ Provide tools to the other employees that the exemplary employee is already using ■ Alter a departmental process to include an innovation developed by the exemplary employee There are three side benefits of leveraging exemplary strengths, beyond transferring the exemplary strength to other employees.

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